Refund policy

 Refund Policy

No Refunds/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at +962799607726 with details of the product and the defect. You can send the item you consider defective back to us.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

 

Cancellations

Any cancellations to the order shall be made before the order is sent for delivery, to claim refund of the paid amount. No refund shall be made once the product is being delivered.

Cancellation of order shall be made with mail with Subject:” Cancellation Request” and sent to sales@the-medshed.com

E-Mail shall contain following details:-

Order ID:

Cancellation Reason:

Cancellation shall be initiated after formal order cancellation request is received at sales@the-medshed.com. And amount will be credited in the same account from where it’s deducted within 7 to 10 days.

In case of Cancellation, bank transaction charge will be applicable and paid by customer.