Shipping policy

Delivery policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order is out for delivery. If you are in a hurry to receive your order, kindly contact us directly at +962799607726 and we will do our best to serve you.

 

Delivery Rates and Estimates

For calculated delivery rates: Delivery charges for your order will be calculated and displayed at checkout. 

Free delivery for orders over JD35.

In-store pickup

You can skip the shipping fees with free local pickup at Sayegh Center, Al-Yasmeen. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 10-5pm Sunday-Thursday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at sales@the-medshed.com with your name and order number, and we will look into it for you.